Does Hornbill provide product demos to help me see how a solution could fit my needs?

Yes. Selecting enterprise software that fits your teams is critical, and we know you want to make a choice you don’t regret. Contact us and we can begin the process of building a demo.

Does Hornbill implement Atlassian projects on-site at customer locations?

We are flexible to what you want. Whether your choice is based off of data/firewall regulations, budget, or a cultural preference for in-person collaboration, we can accommodate.

How does Hornbill provide managed services for clients’ Atlassian instances?

Absolutely. For 40/80/120 hours per month, you can have full access to a dedicated Atlassian Expert/Administrator. They can work alone, or along side one of your resources. For a hands-off approach, you can set up a dedicated issue queue for that Expert to work through.

Where are Hornbill’s development and support centers located?

Hyderabad. We are in the process of building a Pune office in 2017, as well.

Does JIRA Software support both Agile and non-agile teams?

Yes. JIRA Software includes JIRA Core, which was specifically built for teams that want to leverage Agile practices, but in a solution devoid of software team specific tasks, such as backlog planning, release hubs and dev tool integrations.

Can Hornbill execute a project involving non-Atlassian tools?

Yes we can. Contact us and share some more perspective and we will get back to you.

Can JIRA Service Desk replace traditional IT helpdesk seamlessly?

It was built for that. Yes. It’s easy to set up and customize, and you can be up and running on Day 1. Share details about your current IT Helpdesk environment and we can elaborate more!

Can Hornbill provide licenses on all Atlassian products and marketplace add-ons?

Yes. Let us build a quote for you any time. Contact us and our pricing team will take care of it.

Can Hornbill provide evaluation licenses to try Atlassian products?

Most certainly, and if you need help setting it up, we can do that too.

Support Team

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Contact Center

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